Royal Commission on Labour in India: Report(1929)||
We have already referred to questions of discharges and dismissals and of disciplinary action, and have dealt with the rights of individual workers to appeal in such matters to the district officer and the head of the department concerned and, in certain cases, to, the Agent and the Railway Board. There are other problems arising out of service conditions affecting individuals, grades and classes of workers that require adequate facilities for ventilation and settlement. The method of dealing with these varies on different railways. Usually appeals or petitions are forwarded through supervising subordinates to the executive officer concerned; sometimes they are dealt with by appropriate committees, and on some railways they may go up to the Agent. We recommend that the procedure should be made uniform on all railways. It is important that grievances should be ventilated, and we believe that the local and district or divisional committees and railway councils referred to later provide appropriate channels for dealing with. these problems. Establishment and employment officers are of great assistance to workers in this connection and we recommend their appointment on all railways. They have already proved their value, especially in the large workshops, and we consider their activities can usefully be extended, specially if employment bureaux are set up to serve as a further link between the personnel officers and the employees in the larger centres.